Privacy Policy
Your privacy matters to us. This policy outlines how noraluvethimo collects, uses, and protects your personal information when you use our financial education platform.
Information We Collect
noraluvethimo collects information to provide you with quality financial education services and improve your learning experience. We gather different types of information depending on how you interact with our platform.
Personal Information
When you register for our entrepreneurship basics courses or contact us, we collect:
- Full name and email address for account creation
- Phone number for course updates and support communications
- Educational background and professional experience to tailor learning paths
- Payment information processed through secure third-party providers
- Learning preferences and course progress data
Technical Information
We automatically collect technical data to ensure our platform functions properly and to understand user behavior patterns. This includes your IP address, browser type, device information, and how you navigate through our courses.
How We Use Your Information
Your information helps us deliver personalized financial education experiences and maintain the quality of our services. We use collected data for several specific purposes.
- Providing access to entrepreneurship courses and learning materials
- Sending course updates, educational newsletters, and platform notifications
- Processing payments and managing your account subscriptions
- Analyzing learning patterns to improve course content and delivery
- Providing customer support and responding to your inquiries
- Ensuring platform security and preventing unauthorized access
Important: We never use your personal information for automated decision-making that could significantly impact your access to educational opportunities or services.
Information Sharing and Disclosure
noraluvethimo takes a conservative approach to sharing your personal information. We only share data when necessary to provide our services or when required by Australian law.
Third-Party Service Providers
We work with trusted partners who help us deliver our educational services:
- Payment processors for secure transaction handling
- Email service providers for course communications
- Cloud storage providers for secure data backup
- Analytics services to understand user engagement (data is anonymized)
These partners are contractually bound to protect your information and can only use it for the specific services they provide to noraluvethimo. We never sell your personal information to third parties for marketing purposes.
Your Rights Under Australian Privacy Law
As an Australian-based service, noraluvethimo complies with the Privacy Act 1988 and the Australian Privacy Principles. You have several important rights regarding your personal information.
Access and Correction
You can request access to the personal information we hold about you and ask us to correct any inaccuracies. We'll respond to your request within 30 days and provide the information in a commonly used electronic format.
Deletion and Restriction
You can request deletion of your personal information, though we may need to retain certain data for legal compliance or legitimate business purposes. You can also request that we restrict processing of your information in specific circumstances.
- Request a copy of all personal information we hold about you
- Correct inaccurate or outdated information in your profile
- Delete your account and associated personal data
- Object to certain types of data processing
- Withdraw consent for optional data uses
Data Security and Protection
Protecting your personal information is fundamental to how we operate noraluvethimo. We implement multiple layers of security to safeguard your data from unauthorized access, alteration, or disclosure.
Technical Safeguards
- SSL/TLS encryption for all data transmission
- Regular security audits and vulnerability assessments
- Access controls limiting staff access to necessary information only
- Secure servers located in certified Australian data centers
- Regular backups with encryption for data recovery purposes
While we implement strong security measures, no online service can guarantee complete security. We encourage you to use strong, unique passwords and keep your login credentials confidential.
Data Retention and Deletion
We retain your personal information only as long as necessary to provide our services and comply with legal obligations. Different types of information have different retention periods based on their purpose and legal requirements.
Retention Periods
- Account information: Retained while your account is active plus 7 years
- Course progress data: Retained for 5 years after course completion
- Payment records: Retained for 7 years as required by Australian tax law
- Communication records: Retained for 3 years for quality and training purposes
- Technical logs: Retained for 12 months for security and troubleshooting
When data reaches the end of its retention period, we securely delete it from our systems. If you close your account, we'll delete your personal information according to these schedules unless we're required to retain it for legal compliance.
Cookies and Tracking Technologies
noraluvethimo uses cookies and similar technologies to enhance your learning experience and understand how you use our platform. You have control over these technologies and can adjust your preferences.
Types of Cookies We Use
- Essential cookies: Required for basic platform functionality and security
- Performance cookies: Help us understand how users interact with courses
- Functional cookies: Remember your preferences and learning progress
- Analytics cookies: Provide insights to improve our educational content
You can manage cookie preferences through your browser settings, though disabling certain cookies may affect your ability to access some features of our platform.
International Data Transfers
noraluvethimo primarily stores and processes your information within Australia. However, some of our service providers may process data internationally. When this occurs, we ensure appropriate safeguards are in place to protect your information.
Any international transfers comply with Australian privacy law requirements and include appropriate contractual protections. We only work with providers who demonstrate adequate privacy protection standards.
Changes to This Privacy Policy
We may update this privacy policy periodically to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we'll notify you through email or prominent notices on our platform.
Notification Process: We'll provide at least 30 days' notice before any material changes take effect, giving you time to review the updated policy and make decisions about your continued use of our services.
Contact Us About Privacy
If you have questions about this privacy policy, want to exercise your rights, or have concerns about how we handle your information, we're here to help.
Our privacy team typically responds to inquiries within 5 business days and will work with you to address any concerns promptly.